Operations Support Specialist

Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services. The Operations Support Specialist reports to the regional Head of Vista Operation Support Specialist and is a part of the overall VOSS department. The Operations Support Specialist will assist in the efficiency of the Operational Support Services function and processes by providing and maintaining: -Aircraft administrative support services -Systems and tools administration support services -Operations administrative support services -Crew administrative support services

• Aircraft administrative support services: o Assist with maintaining, renewing, and distributing aircraft documents (approvals, certificates, licences). o Logistics support for items required onboard the aircraft; ordering and arranging required stock items. o Support with maintaining the timely distribution of cyclical database download. • Systems and tools administration support services: o Assist with initial set up and maintenance for dedicated aircraft iPads. o Support with organizing and distributing information within certain systems. • Operations administrative support services: o Support with maintaining validity of foreign air operator certificates and permits. o Proactively review and support of licenses and subscriptions (databases and accesses). o Provide timely support for aircraft phase-ins and phase-outs, including system and subscription updates. o Support operating groups with timely data and reports. • Crew administrative support services: o Provide support with arranging and planning initial and recurrent training for flight crew. o Assist with maintaining crew lifecycle within systems. o Support with keeping track and monitoring crew documentation expiry dates. o Consult with relevant groups in connection to pre-notifications, licence renewals and assessments of competence. o Assist with liaising with both internal and external training providers to ensure quality standards of training. o Support with monitoring all crew documentation to satisfy needed requirements. o Assist with processing crew member training records and qualifications. • Proven results in an administrative role or similar. • Strong attention to detail while performing duties with a high degree of accuracy. • Excellent verbal and written communication skills. • Multi-tasking effectively, prioritizing appropriately, and timely completion of assigned tasks. • Demonstrated ability to exercise good judgment with the ability to work independently and solve problems. • Professional attitude, and ability to maintain confidentiality and discretion in handling sensitive data. • Ability to remain organized and function well in a high-paced environment. • Highly determined, a quick learner and able to adopt a lateral approach to problem solving • Fluent in both written and spoken English.