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greenhouse

Operations Supervisor

Industrial Electric Manufacturing
Surrey, CAN
Mid
Onsite
Discovered 3 weeks ago

Full Job Posting

Key Responsibilities:

  • Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
  • Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
  • Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
  • Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.
  • Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
  • Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
  • Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
  • Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications:

  • Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
  • Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
  • Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
  • Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.
  • Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
  • Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
  • Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
  • Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Preferred Skills:

  • Coaching & performance management
  • Root cause analysis (5 Whys, fishbone, etc.)
  • Conflict resolution & feedback
  • Understanding of Lean, 5S, and visual factory principles
  • Ability to prioritize in a fast-paced production environment
  • Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
  • Why Join IEM
  • At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
  • Learn more about IEM at https://www.iemfg.com
  • We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
  • Recruiting Scams
  • Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact
  • Non-Discrimination Statement
  • IEM does not discriminate against any applicant based on any characteristic protected by law.
  • Privacy
  • Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
  • Use of AI
  • At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.
  • AI Use in IEM's Hiring Process

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