OPERATIONS SUPERVISOR

The Operations Supervisor is responsible for overseeing the day-to-day operational activities of the campground, ensuring a smooth, efficient, and enjoyable experience for all guests. This role involves managing various departments, including staffing, inventory, maintenance, safety, housekeeping, guest services, and recreational activities. The Operations Supervisor works closely with the management team to implement policies and procedures that enhance guest satisfaction and employee productivity.

High School Diploma or equivalent

Proven experience in a Customer Service supervisory role

Hear and speak the English language fluently

Decision-making ability

Proficient Computer Skills

Ability to work nights, weekends and holidays

Ability to motivate, lead and develop employees

Strong working knowledge of operational procedures

Valid driver’s license

Work is performed indoors and outdoors and in all weather conditions, including extreme heat and cold.

Office work requires the ability to operate standard office equipment, computer, copier, keyboard, etc.

Must be able to lift 10 pounds regularly, lift and carry 25 pounds or more occasionally with assistance.

Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.

Use of repetitive motion, standing, bending, sitting, lifting, and walking.

Noise levels may be moderate to loud.

May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.

Use of personal protective equipment required where necessary.

Will experience occasional interruptions and shifting priorities.

Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc. or travel by air.

KOA does not sponsor Visas

KOA currently does not pay or withhold taxes in the following states:

Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.