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Operations Specialist

Australian Motoring Services
Melbourne, AUS
Mid
Hybrid
Discovered 5 days ago

Full Job Posting

About the AMS Group

The Australian Motoring Services (AMS) Group provides the most trusted brands in Australia with end-to-end solutions – from automotive batteries, roadside assistance and EV charging networks to travel and rewards solutions. We’re the team that keeps people and businesses moving safely. And we’re backed by the Mobility Clubs of Australia (NRMA, RACV, RACQ, RAA, RAC and RACT). The mobility sector is a dynamic and fast-evolving market sector. With innovation in the Automotive and energy storage spaces, the AMS Group through its businesses – Assist Australia, Chargefox, and Club Assist – is leading the charge in this exciting market.

From keeping people on the move to creating a sustainable future for all, your work across the AMS Group matters.

No Recruitment Agencies

Qualifications

  • Previous technical or customer support experience
  • Experience within SaaS, technology, telecommunications, utilities or EV charging
  • Zendesk experience is highly regarded
  • Strong written communication and problem-solving skills
  • Confidence working across multiple systems
  • The ability to prioritise and stay organised in a high-volume environment
  • A practical, customer-focused approach to resolving issues
  • Why join us?
  • You’ll be joining a team where you can make an immediate contribution, helping customers while supporting a fast-moving technology environment.
  • If you enjoy solving problems, working with technology and delivering a great customer experience, we’d love to hear from you.
  • There may be an opportunity to extend this role for an additional 6 months.

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