Operations Manager

Work Location:

• Due to the in-person nature of the hospitality business housing will be provided on-site and commuting from a local residence in the vicinity is acceptable.
• Due to the nature of our business, Zion Lodge is open every day, 24 hours a day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays.
• Required Knowledge, Skills, and Experience:
• Able to work and thrive in Zion National Park.
• Ability to lead Lodging, Retail, F&B, and Housekeeping requirements and compliance with our concessions contract.
• Technical skills utilizing cloud-based databases, POS and inventory systems, etc.
• Establish successful working relationships with co-workers, Park Service and the public.
• Use good professional judgment, honesty, and integrity in decision making.
• Interact with the public and stakeholders in a professional manner and possess excellent verbal and written communication skills.
• Is creative and has an eye for merchandising technique.
• Promotes fun and has a dynamic, energetic, and positive personality that can connect with staff.
• Is organized, can multitask, and oversee projects through to completion in a timely manner.
• Ability to lift 15 lbs. for various office supplies, equipment, arranging furniture for meetings, etc.
• Conducts new hire/recurrent department training and develops new processes/content.
• Minimum two years working in Hospitality Management Operations with some Retail exposure.
• High school diploma and four-year college degree required.
• Current CPR w/AED and First Aid medical certification is required and certification is provided on-the-job upon hire
• EMT-B Certification preferred
• ESQ and Play Forever Responsibilities and Requirements:
• Understand and follow all ESQ procedures that relate to your job duties.
• Work with a “safety-first” attitude.
• Minimize your impact on the environment when at work and living onsite.
• Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times.
• All team members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).
• Team members will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
• What’s in it for you?
• Proposed hiring rate of $80,000 to $90,000 annually, actual pay will be adjusted based on experience
• Onsite employee housing and employee meals at $0.00 per day
• Free onsite laundry facility, free shuttle service, WiFi, and employee gym
• Discounts on food, retail, and gear
• Complimentary access to most POWDR-owned resorts
• Generous benefit package for full-time employees
• Career development and growth opportunities available here and at our facilities across POWDR
• A connection with people who share the same passions and embrace each other’s unique and individual styes
• Notice:
• Destination Zion Lodge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.