Operations Manager

Crane Currency is a premier industrial technology company and a pioneer in currency manufacturing and advanced micro-optics technology for securing physical products. Yes, chances are you have our product in your wallet right now! Our sophisticated equipment and software leverage proprietary core capabilities with detection and sensing technologies. Around the world, our customers trust us to anticipate their needs with innovative, reliable, and high-quality currency & authentication solutions and services—just as they have for generations. Learn more at www.cranecurrency.com

The Operations Manager is responsible for the performance of multi‑process manufacturing operations, including Embedded, Micro‑Optics, Coating, Inspection, Slitting, and Ink Mixing. This role provides leadership to ensure a safe work environment, consistent product quality, and reliable execution against customer demand. The position is accountable for driving operational performance through effective people leadership, daily management, and disciplined use of key metrics across Safety, Quality, Delivery, Inventory, Cost, and Growth. As a member of the plant leadership team, the Operations Manager develops supervisory talent, optimizes flow and capacity, and leads continuous improvement initiatives to sustain a high‑performing manufacturing organization.

Ensure a safe working environment and promote a safety‑first culture across all operational areas

Execute production activities to meet customer requirements for quality, delivery, and inventory

Establish a strong understanding of manufacturing processes and supporting systems to ensure product consistency and quality

Prioritize and manage flow through the plant to reduce lead times and improve customer satisfaction

Coordinate labor and schedule attainment in support of the Master Production Schedule

Monitor operational performance using key performance indicators and drive corrective actions as needed

Report operational metrics and escalating concerns with appropriate countermeasures to ensure alignment and awareness

Evaluate, analyze, and implement actions to reduce production costs and improve efficiency

Lead safety walks, safety meetings, and training activities to drive awareness and continuous improvement

Serve as a leader in quality assurance activities, including participation in technical reviews and driving corrective and preventive actions to timely completion

Establish performance expectations and measurable goals for supervisors and associates and provide regular feedback

Lead and participate in continuous improvement initiatives, including Kaizen events, in support of the CI roadmap

Oversee disciplinary actions to ensure consistency, fairness, and early resolution of performance issues

Support strategy deployment activities and R&D projects, ensuring design for manufacturability and successful transition into manufacturing

Ensure consistency in training and development of associates, including cross‑training to support operational flexibility

Bachelor’s degree.

10 years manufacturing experience or 5 years supervisor/manager experience

Ability to be flexible and effective in a fast-paced, high-tech manufacturing environment

Experience in lean manufacturing, 5S methods, CI leadership style

Strong written communication skills, with emphasis on the ability to create high quality technical reports, test reports, specifications and procedures

Possess superior skills in management of projects, time, self and other resources. Including prioritization, planning, goal setting and complex coordination of labor, daily activities and long-term objectives defined by the business

Demonstrated experience leading and developing a lean manufacturing environment

Master’s degree

Six Sigma certification(s)

Experience with mentoring and/or coaching

Ability to write high-quality procedures and operational documentation

High attention for detail and pattern recognition (related to assessing metrics, trends and supporting root cause analysis)

We offer top-notch benefits, including medical, dental, vision, company bonus plan, 401(K) match and more. Discover more about our benefits here https://www.cranecurrency.com/careers/benefits/

We are a passionate team of 1,300 creators and problem solvers, united by our purpose, we give people confidence every day in moments that matter. This comes to life through our Shared Values:

People Matter

Do the Right Thing

Trusted Partner

Innovate for Growth

Always Improving

Learn more about our values and culture: https://www.cranecurrency.com/careers/life-at-crane-currency/

You can also check us out at: https://www.glassdoor.com/Reviews/Crane-Currency-Reviews-E1187198.htm

Your role is in Nashua, New Hampshire, a 40-mile drive from the vibrant heart of Boston. Check out what makes Nashua a great place to live and work here: https://www.cranecurrency.com/media/xbsnwhir/nashua-nh_site-location-packet_2024.pdf

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Crane Currency is a drug free workplace.

SUITABILITY AND BACKGROUND INVESTIGATION REQUIREMENTS: The final offer of employment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for disqualification in the hiring process. The background investigation process conducted by Crane and our U.S. Government Agency customers is very thorough. Therefore, it is imperative that applicants exercise candor and honesty when answering background questionnaires, especially as it relates to arrest, employment, education, finances, illegal drug use, and/or other criminal history. Falsification discovered in security documents or during the background investigation process may result in an immediate negative suitability determination.

Crane NXT is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under applicable federal, state, or local law.

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