Operations Manager

Key Responsibilities

• Monthly visit to all retail partner sites for review Dealer performance PMA performance Performance against targets Car Care & Accessory performance and compliance Finance & Insurance Performance and compliance NPS performance Mystery shop performance Speed to delivery Weekly review of allocations Prepare data pack to enable retail partner performance benchmarking Support dealer to ensure KPIs being met throughout month (training, speed to deliver, etc) Escalation point for any retail partner assistance around stock, funds, misc., etc Review weekly forecast for all partner sites to determine accuracy Monitor key performance indicators (KPIs) and drive accountability across teams. Identify and implement process improvements to support business growth. Build strong relationships with internal and external stakeholders. Support the rollout of new dealership, service, and operational initiatives throughout Queensland. Review and support of marketing activities to drive enquiry levels About You Essential Requirements Minimum experience in a Sales Manager or senior leadership role in Automotive Demonstrated ability to lead and motivate high-performing teams. Excellent stakeholder management and communication skills. Experience with operational reporting, KPI management, and continuous improvement methodologies. High competency and understanding of digital operations What We Offer Competitive salary package, commissions, and company car. Opportunity to work with one of the world's fastest-growing EV brands. Career progression within a rapidly expanding organisation. Supportive and innovative team culture. Access to professional development and leadership training. Opportunity to contribute to Australia's transition to sustainable transport. EV Dealer Group is an equal opportunity employer and encourages applications from candidates of all backgrounds.