Operations Manager

Role Overview

Schedule

• Monday-Friday; 6:30am-3:00pm (OT as needed).
• Ability to work Monday-Friday 2:00am-11:00pm.
• Ability to work overtime if needed, up to 2 hours per day.

Responsibilities

• Operational execution for all services required of C.H. Robinson customers.
• Drives the safety, efficiency, and accuracy of all operations.
• Conducts analysis of workload as compared to manpower and equipment.
• Ensures work schedules are in place to promote efficiency.
• Implements staffing model to align with workload and labor goals.
• Manages KPIs of all departments and drives performance coaching.
• Effective at containing costs and managing to a budget.
• Management of Operations: Order Fulfillment, Shipping.
• Implements safety and sanitation schedules that ensure the facility's compliance with corporate, OSHA, and AIB standards.
• Ensures meetings are held reviewing warehouse issues.
• Works with Transportation to ensure smooth flow of inbound and outbound carriers.
• Partners with Service Assurance to ensure all customer needs are being met.

Additional Responsibilities

• Ensures daily pre-shift meetings cover safety, previous productivity, operational opportunities, forecasting workload, and other pertinent company information.
• Responsible for the training and development of the team.
• Perform gap analysis on all warehouse standard operating procedures.
• Participates in department or company meetings.
• Assumes responsibilities of Operational Supervisors/Managers on vacation.
• Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Required Qualifications

• Minimum of 6 years of Warehouse operations experience.
• Minimum of 4 years people management experience.
• High School diploma or GED.
• Experience in a high volume/high transaction manufacturing and/or warehousing environment.

Preferred Qualifications

• Bachelor's degree from an accredited college or university.
• Excellent communication skills.
• Strong Excel skills.
• Strong statistical and math skills.
• Strong reporting and analytical skills.

Compensation Range

• $84,700.00 - $133,900.00 base pay range for this specific location.
• Individual base pay within this range is determined by job-related skills, experience, and relevant education or training.
• Compensation details reflect base pay only and do not include additional variable compensation.

Benefits

• Three medical plans including prescription drug coverage and enhanced fertility benefits.
• Flexible Spending Accounts and Health Savings Account with employer contribution.
• Dental and Vision.
• Basic and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Paid observed holidays and 2 paid floating holidays for U.S. hourly employees.
• Flexible Time Off (FTO) for U.S. salaried employees with no accruals and no caps; Paid Time Off (PTO) for all other U.S. and Canada employees.
• Paid parental leave and paid time off to volunteer.
• Charitable Giving Match Program.
• 401(k) with 6% company matching and Employee Stock Purchase Plan.
• Career development, networking, and team-building opportunities.

Application Notes

• Applications are reviewed on an ongoing basis; candidates are encouraged to apply at their earliest convenience.
• C.H. Robinson welcomes applicants whether they check all preferred qualifications or just a few.

About C.H. Robinson