Operations Manager - Food Industry

Company Profile

Job Profile

1. Operations Management

• Oversee end-to-end business operations to ensure smooth workflow and operational efficiency.
• Manage warehouse operations, including receiving, storage, inventory control, order fulfillment, dispatch, and shipping activities.
• Develop, implement, and monitor Standard Operating Procedures (SOPs) to ensure consistency and operational excellence.
• Identify and implement process improvements to enhance productivity, quality, and cost efficiency.
• Ensure compliance with company policies, industry regulations, health and safety standards, and quality requirements.
• Monitor inventory levels and coordinate with procurement and sales teams to ensure product availability.

2. Team Leadership & Performance Management

• Lead, supervise, and motivate warehouse, logistics, and inventory teams.
• Manage recruitment, onboarding, training, scheduling, and performance evaluation of operational staff.
• Establish performance goals, KPIs, and productivity targets for team members.
• Foster a culture of accountability, teamwork, safety, and continuous improvement.
• Address operational issues and resolve team-related challenges effectively.

3. Budgeting & Cost Control

• Prepare and manage operational budgets and resource allocation plans.
• Monitor operational expenses and ensure cost-effective utilization of resources.
• Identify opportunities for cost reduction while maintaining operational standards and service quality.
• Track operational expenditures and provide recommendations for improved financial performance.

4. Vendor & Stakeholder Management

• Coordinate with suppliers, transport providers, and service vendors to ensure efficient operations.
• Negotiate contracts, service agreements, and pricing terms to optimize costs and service levels.
• Maintain strong relationships with internal and external stakeholders.
• Ensure timely delivery of goods and services while meeting quality standards.

5. Reporting & Analytics

• Monitor and analyze key operational performance indicators (KPIs).
• Prepare regular operational reports for senior management.
• Utilize data and performance metrics to support decision-making and operational improvements.
• Conduct operational reviews and recommend corrective actions where necessary.

6. Technology & Automation

• Leverage technology and automation tools to improve operational efficiency and accuracy.
• Implement and maintain systems for inventory management, warehouse operations, and workflow tracking.
• Support digital transformation initiatives to streamline business processes.
• Ensure effective utilization of ERP and other operational management systems.

Qualifications & Requirements

• Bachelor's Degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related field.
• Minimum 5–8 years of experience in operations management, warehouse management, logistics, or supply chain operations in UAE
• Strong leadership, problem-solving, and decision-making skills.
• Experience in inventory management, warehouse operations, and logistics coordination.
• Excellent analytical, organizational, and communication skills.
• Proficiency in ERP systems, Microsoft Office, and operational reporting tools.
• Knowledge of UAE regulations, warehouse safety standards, and operational best practices is preferred.
• Valid UAE driving license

Job Type: Full-time