Operations Manager - (Flexo Narrow-Web Printing)

Overview

Job Summary

Required Qualifications

• Bachelor's degree in Printing Technology, Engineering, Operations Management, or a related field.
• 10-12 years of experience in the printing/packaging industry, with strong expertise in flexo narrow-web printing.
• Proven experience in an operations, production, or plant management role.
• Strong understanding of printing processes, substrates, inks, adhesives, quality parameters, and production troubleshooting.
• Demonstrated exposure to decision-making responsibilities at operational or business level.
• Ability to manage both production operations and customer techno-commercial interactions.
• Strong commercial awareness with the ability to support customer discussions, pricing-related coordination, and solution-based engagement.

Key Responsibilities

• Lead and oversee daily operations and production activities related to flexo narrow-web printing.
• Ensure achievement of production targets, quality standards, delivery timelines, and cost efficiency.
• Drive continuous improvement in manufacturing processes, machine utilisation, waste reduction, and productivity.
• Monitor and optimise plant performance, manpower planning, maintenance coordination, and workflow efficiency.
• Support management in strategic and operational decision-making based on production, commercial, and customer requirements.
• Provide techno-commercial support to customers by understanding their printing needs, recommending suitable solutions, and addressing technical concerns.
• Work closely with sales and customer-facing teams to assist in commercial negotiations, product discussions, and solution selling.
• Handle customer interactions related to product performance, print quality, troubleshooting, and process optimization.
• Coordinate with internal teams including production, quality, sales, supply chain, and maintenance to ensure smooth business operations.
• Maintain compliance with safety, quality, and regulatory standards applicable in Saudi Arabia.
• Prepare and present operational reports, performance reviews, and improvement plans to senior management.
• Build and mentor operational teams to create a high-performance and customer-focused culture.

Preferred Profile

• Techno-commercial professional with a balanced understanding of operations, customer requirements, and business objectives.
• Strong hands-on knowledge of flexo narrow-web equipment and production environments.
• Confident in dealing with customers, supporting technical clarifications, and contributing to business growth.
• Capable of taking ownership, making sound decisions, and leading cross-functional coordination.

Key Competencies

• Operations Management

• Flexo Narrow-Web Printing Expertise

• Production Planning and Control
• Techno-Commercial Support

• Customer Relationship Management

• Strategic Decision-Making
• Process Improvement
• Team Leadership
• Quality and Compliance Management