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Operations Lead - Full Time

Sephora
Toronto, CAN
Full-time
Mid · 1+ years experience
Onsite
CAD 22.2-26.1 hourly / hour
Discovered 1 months ago

Full Job Posting

  • Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
  • Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
  • Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
  • Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
  • Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
  • Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
  • Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.
  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have proven ability to influence peers and provide feedback.
  • You can demonstrate strong store operations skills.
  • You have demonstrated effective time management and problem-solving skills.

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