Operations Lead

About the Role

Key Responsibilities

• Lead and coordinate daily operational activities across ongoing projects and internal functions
• Support project staffing, onboarding, and consultant coordination
• Follow up on project timelines, deliverables, and operational KPIs
• Coordinate with finance regarding invoicing, purchase orders, timesheets, and payment follow-ups
• Support recruitment activities, including candidate coordination and interview scheduling
• Ensure internal processes, documentation, and reporting are maintained and continuously improved
• Act as a point of contact between customers, consultants, and internal stakeholders
• Assist management with operational planning and scaling activities in the UAE and wider MEA region
• Support travel coordination, office administration, and operational logistics when needed
• Prepare operational summaries, status reports, and management presentations

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering Management, or related field
• 5–8 years of experience in operations, project coordination, consulting, or similar roles
• Strong organizational and communication skills
• Experience working in fast-paced technology or engineering environments is preferred
• Ability to manage multiple stakeholders and priorities simultaneously
• Strong problem-solving mindset and attention to detail
• Professional proficiency in English required; Arabic is a plus
• **Mandatory: Previous GCC work experience, preferably within the UAE**

Preferred Experience

• Experience supporting engineering or technology consulting organizations
• Understanding of procurement processes, invoicing, and project delivery models
• Experience with tools such as Zoho, Jira, Microsoft Office, Google Workspace, or similar platforms
• Experience working with international teams and customers

Personal Attributes

• Self-driven and structured
• Strong ownership mentality
• Collaborative and team-oriented
• Comfortable working in dynamic and growing environments
• Professional and customer-focused

What We Offer

• Opportunity to help build and scale operations in a growing regional organization
• Exposure to international technology and engineering projects
• Collaborative and entrepreneurial work environment
• Career growth opportunities within a global organization