Operations Excellence & Analytics Manager

Position Facts

• Employment status is full-time temporary.
• Expected hiring range is CAD 111,100 to CAD 130,700 annually.
• The temporary assignment has a duration of 24 months.
• The position is not eligible for a short-term incentive.

Position Overview

Responsibilities

• Lead Operations and Engineering business improvement projects and implement plans aligned with business priorities.
• Provide expertise, oversight, leadership, and technical direction across processes, systems, and strategic initiatives.
• Design end-to-end processes, including change management and business intelligence.
• Coordinate process and technology changes with the Process Support team.
• Create standardized, integrated processes based on priorities, capability, and budget.
• Analyze operational data for trends, improvement areas, and innovation opportunities.
• Shape sustainability and decarbonization strategies for Operations and Engineering.
• Drive initiatives supporting clean growth pathway targets.
• Promote operational excellence and sustainable practices aligned with strategy and regulations.
• Monitor industry trends, emerging technologies, and operational best practices.

Requirements

• Bachelor’s degree in engineering, business administration, information technology, environmental science, business analytics, or a related field.
• At least eight years of recent and relevant experience.
• Leadership experience driving change and innovation through data-driven approaches.
• Strong business process design knowledge and familiarity with sustainable operations and engineering practices.
• Strong analytical skills and proficiency with data analysis tools.
• Familiarity with sustainability frameworks, industry standards, and utility-sector practices.
• Proactive problem-solving, results orientation, adaptability, and cross-disciplinary collaboration.
• Effective verbal and written communication skills and ability to learn departmental software.

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