Operations Support Representative 2

Requirements

• Education: High School graduation.
• Six (6) months directly related relevant work experience. Strong organizational skills including the ability to multitask and work under pressure during peak workload periods to meet tight deadlines. Strong verbal communication skills including telephone call handling skills. Strong written communication skills including the ability to correct spelling, punctuation, and grammatical errors as required to prepare and compose a variety of external and internal correspondence and process enquiries. Courteous, professional manner in dealing with internal and external contacts including positive interpersonal skills and the ability to work in and contribute to a team environment. Working knowledge of computer systems operations, environment and peripherals and various applications software in use in the department (SAP & suite of MS Office products). Ability to type 40 WPM. Strong knowledge of field operations (Operate & Maintain, Order Fulfillment, Emergency, Meter to Cash) processes and procedures. Strong working knowledge of work and office processes and procedures. Additional Information This position has restricted holiday availability based on operational requirements, for certain months of the year, as per Article 14 of the Collective Agreement. Assignment to work groups within Operations Process Support will be dependent on customer and operational requirements. Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community. To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles .