Operations Director

This is an exciting opportunity to provide strategic leadership within our Workplace Solutions sector, taking responsibility for all operational aspects of the business. You'll work collaboratively with colleagues across the business to drive performance, foster innovation, and build lasting relationships with clients. This role offers the chance to shape operational excellence whilst supporting growth and delivering meaningful outcomes for customers and communities.

As an Operations Director, you'll be working within the Workplace Solutions team, supporting them in delivering sustainable growth, profitability and customer retention. Your day to day will include:

Leading the operational business and developing strategies that support growth and customer retention

Maintaining accountability for operational performance across the portfolio, ensuring contractual obligations, KPIs and customer commitments are consistently achieved

Developing strategic customer relationships that drive contract performance and satisfaction

Providing visible, values-led leadership that promotes accountability, inclusion and high performance across the team

Maintaining oversight of operational, financial, compliance and health and safety performance

This role of Operations Director is great for you if:

You have significant leadership experience within Facilities Management or a complex operational environment

You possess excellent interpersonal and communication skills, with the ability to influence and engage effectively at all levels

You have demonstrable experience of managing portfolio-level financial performance, including profit and loss responsibility

You are commercially astute, with the ability to identify opportunities and develop strategies that support sustainable growth

You are a collaborative leader who fosters strong team working and shared accountability for success

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here .

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.

We look forward to seeing your application to #joinkier