Operations & Customer Experience Executive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
**Company Description** We are an integrated luxury real estate portfolio management group bringing together brokerage excellence, strategic and investment management, development insight, and fintech\-led portfolio intelligence into one modern standard, shaping how premium real estate is selected, managed, and held as one consolidated approach. **Role Overview:** As an Operations \& Customer Experience Executive, your primary responsibility will be to drive sales growth b
Key Skills for This Role
Full Job Posting
Company Description
We are an integrated luxury real estate portfolio management group bringing together brokerage excellence, strategic and investment management, development insight, and fintech-led portfolio intelligence into one modern standard, shaping how premium real estate is selected, managed, and held as one consolidated approach.
Role Overview
As an Operations & Customer Experience Executive, your primary responsibility will be to drive sales growth by generating new business opportunities, building strong customer relationships, and converting leads into successful projects.
In addition to supporting the Company's sales objectives, you will assist with operational coordination, procurement, vendor management, and customer service to ensure seamless project execution and an exceptional customer experience.
Key Responsibilities
- Generate new business through cold calling, networking, referrals, and lead generation.
- Conduct outbound sales calls and follow up on enquiries to convert prospects into customers.
- Build and maintain long-term relationships with clients.
- Manage customer enquiries via phone, WhatsApp, email, and social media.
- Coordinate with vendors, suppliers, and internal teams to ensure smooth project execution.
- Source plants and landscaping materials from nurseries and suppliers across Dubai.
- Negotiate pricing and support cost-effective procurement.
- Collect customer feedback and ensure high levels of customer satisfaction.
- Assist with operational coordination, logistics, and reporting.
Requirements
- **Valid UAE driving** licence **is mandatory.**
- Minimum **2 years of experience** in sales, customer service, operations, or business development (experience in landscaping, horticulture, construction, or related industries is an advantage).
- Proven ability to generate leads and close sales.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office and comfortable using CRM systems.
- Willingness to travel across Dubai to visit clients, suppliers, and project sites.
What We Offer
- Salary + attractive commission structure with unlimited earning potential.
- Career growth opportunities within a growing company.
- Supportive and collaborative work environment.
- Pay: AED3,000.00 - AED3,500.00 per month
- Willingness to travel:
- 50% (Required)
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Topaz World
Full Stack Developer
Dubai, UAE
Company Description We are an integrated luxury real estate portfolio management group bringing together brokerage excellence, strategic and investment management, development insight, and fintech-led portfolio intellige
Telecaller
Dubai, UAE
IMPORTANT: Only candidates with prior Dubai sales telecalling experience should apply. Applications without relevant Dubai market experience will not be considered. Company Summary We are an integrated luxury real estate