Operations Coordinator

What you will do

• Act as the primary point of contact for dealing with clients at the front desk, on the phone and through email Provide support in the office for appointments, processing, mailings, faxes, scanning and emails, as well as general oversight (multi-function devices, supplies, troubleshooting, fire safety plan, compliance, communications with the building manager, etc.) Provide general business support (generating summaries, prepping forms, inquiries, filing, transcribing, ordering supplies) Provide support with onboarding and offboarding as required Manage the continuing education process (certificates, mailing, file, etc.) Produce basic reports for management and the team as required Provide general support for activities taking place in the office What you will bring: Post-secondary degree or relevant work experience Understand the operations of a sales organization Proficiency in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint) Ability to learn new technologies Demonstrate an aptitude for establishing strong collaborative relationships with multiple business partners at all levels Possess excellent verbal and written communication skills Respond quickly to customer and business partner requests with tact, courtesy and patience Demonstrate a proactive approach, showing initiative towards process improvement and individual development Possess a strong sense of organization as well as the ability to manage multiple priorities and meet deadlines Can work well within a diverse team and a strong aptitude for independent work Establish and maintain positive working relationships with others, both internally and externally the external This position is located in Newmarket, ON - The base salary for this position is between $38,700 - $52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Grow with Canada Life We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!