Operations Coordinator - FBO

Do you enjoy aviation, working around aircraft and being involved in the action?Jet Aviation is looking for an aviation-minded, hands-on individual to join our Cairns FBO (Fixed Base Operations) team as an Operations Coordinator. This is an operational role at the centre of our FBO, supporting the safe, efficient and professional handling of VIP, corporate, governmental, medical and private aircraft.No two aircraft movements are the same. Schedules change, customer requirements evolve and priorities can shift quickly. You will need to be ready to step in wherever required—from marshalling an aircraft and handling baggage to coordinating fuel and catering, operating ground support equipment, assisting passengers and crew, and completing operational records.This role is ideal for someone who enjoys variety, takes initiative and is comfortable working in a fast-paced, hands-on environment.

Full-time position with a 24/7 roster environment Annual salary from AUD $70,000–$80,000 plus superannuation

You will be well suited to this role if you:

Have a genuine interest in aviation, aircraft and FBO operations.

Enjoy practical, hands-on work and are willing to perform a wide range of operational tasks.

Can remain calm, organised and effective when priorities change quickly.

Take initiative and identify what needs to be done without always waiting for direction.

Have strong teamwork, communication, time-management and prioritisation skills.

Are comfortable working across a 24/7 operation, including weekends, public holidays and varying shifts.

Can work effectively in an often-unsupervised environment while maintaining high safety and service standards.

Understand the importance of safety, security, compliance and accurate documentation in aviation.

Have the physical capability to perform ramp and aircraft handling duties, including baggage handling and operating ground support equipment.

Are confident communicating with pilots, crew, passengers, suppliers and internal stakeholders.

Hold a current ASIC or have the ability to obtain one.

Hold a current driver’s licence and can meet airport driving requirements, where applicable.

Your Application will be Highly Regarded if you have:

Previous experience in FBO

Aircraft Ground handling experience

Aircraft knowledge and experience

Airline, Aircraft charter, Corporate aviation or general aviation operations experience

FBO operations are dynamic, ever changing and sometimes unpredictable environment. Aircraft may arrive early or late, customer and client requirements may change at short notice, and multiple operational priorities may need to be managed simultaneously.You could be coordinating a service one minute and working on the ramp the next. The team may need you to handle baggage, prepare an aircraft, operate equipment, assist a passenger or support another movement to maintain operational continuity.Everyone contributes to the safe and successful completion of the operation. Initiative, flexibility and a willingness to get involved are fundamental to success

Build an aviation career: Develop practical experience across aircraft operations, logistics, customer service, safety and business aviation.

Work in a global environment: Join a respected aviation organisation with exposure to a broad range of aircraft, customers and operational requirements.

Be part of the operation: Work directly with aircraft, crews, passengers, suppliers and airport stakeholders.

Grow through variety: Gain experience across ramp operations, aircraft handling, FBO coordination and service delivery.

Make every movement count: Contribute directly to safe, efficient and seamless aircraft operations.