Operations Coordinator
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Key skills for this role
About the Role
**Job Title: Operations & Client Services Officer** **Key Responsibilities:** Process and support applications for company formation, Golden Visas, and corporate services Ensure all documentation is accurate, complete, and compliant with UAE regulatory requirements Coordinate with government authorities, free zones, and third-party partners Maintain and update client records, trackers, and reports using Excel and internal systems Monitor application timelines and follow
Key Skills for This Role
Full Job Posting
Key Responsibilities
Process and support applications for company formation, Golden Visas, and corporate services
Ensure all documentation is accurate, complete, and compliant with UAE regulatory requirements
Coordinate with government authorities, free zones, and third-party partners
Maintain and update client records, trackers, and reports using Excel and internal systems
Monitor application timelines and follow up to ensure timely completion
Support client onboarding, including KYC and due diligence checks
Respond to client inquiries professionally and provide clear guidance on processes and requirements
Identify client needs and assist in cross-selling relevant company services
Assist in corporate tax, accounting, and HR administrative support tasks
Flag compliance risks or documentation issues to senior team members
Key Responsibilities
Processing of the trade confirmation and verification, issue instructions and follow up.
Responsible for trade finalization, manual Custody report preparation, ledger updating, reconciliation and sharing the same to RM.
Reconciliation of trade blotter with trade file to ensure both are in line with each other for the trade blotter sent by the Products team.
Preparation of Manual Contract Notes for ACM and ATON
Creation of the Portfolio for each client after the client has executed the first trade.
Preparation of the Transfer Instructions to the Custody Bank for debiting XME ‘s Advisory fees from the Client’s Account.
Update client portfolio with corporate actions
Update Income Tracker with the ledger of fees/interest payable and/or revenue receivable and reporting the same on a weekly basis.
Preparation of the invoices (Option fees, Management fees, Custody fees, Brokerage fees and Retro fees) to the Finance Team.
Reconcile client portfolio with custodian statements
Review the cash statement for the EAM Client to ensure that the all coupons are credited and the charges debited are according to the agreement
Request the EAM Bank to provide the Workings for EAM Retro fees by the beginning of each Quarter.
Update invoice tracker for all management fees and brokerage fees
Prepare and send invoices to clients/counterparties and follow up.
Provisioning of the invoices to the auditors and completion of the same.
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