Operations Coordinator – Aldar Retail Management

Role overview

Operations and administration

• Support daily retail operations and administrative tasks.
• Coordinate requests among internal teams, tenants, and service providers.
• Maintain records, trackers, and office supplies.

Reporting and documentation

• Assist with weekly and monthly reports, presentations, and documentation.
• Support PRs, TCRFs, purchase orders, and payment processing.
• Ensure accurate filing and record-keeping.

Stakeholder coordination

• Schedule meetings, prepare agendas, document minutes, track follow-ups, and manage calendars.
• Coordinate travel arrangements when required.
• Interact professionally with VIPs, tenants, and senior stakeholders.

Retail and general support

• Maintain high service standards in a luxury retail environment and support a seamless customer experience.
• Assist with projects and operational initiatives, handle confidential information discreetly, and support process improvements.

Qualifications and experience

• At least 5 years of experience in operations, administration, or coordination roles.
• Strong experience supporting senior stakeholders.
• A bachelor's degree in Business Administration or a related field is preferred.
• Luxury retail, hospitality, or premium-environment experience is highly preferred.

Skills

• Strong organization, multitasking, attention to detail, and professionalism.
• Strong Microsoft Office skills, including Word, Excel, and PowerPoint.
• Excellent written and verbal English; Arabic is a plus.
• Customer-service mindset focused on luxury standards; able to work independently in a fast-paced environment.