Operations Control Center Supervisor (OCC)

Role overview

Control-room operations

• Oversee real-time monitoring and control through SCADA, EMS, HMI, or other control platforms.
• Manage responses to alarms, trips, outages, curtailment instructions, equipment failures, communications issues, and grid events.
• Coordinate dispatch and generation with system operators and balancing authorities to support grid reliability, voltage/frequency control, curtailment, and restoration.
• Lead responses to emergencies, severe weather, security events, and grid disturbances; escalate events under emergency procedures.

Maintenance, procedures, and records

• Coordinate planned and unplanned maintenance, outages, switching, isolation, work clearances, and return-to-service activities.
• Maintain operating procedures, escalation protocols, logs, reports, and event records; participate in audits and operational readiness exercises.
• Conduct post-event reviews and identify corrective actions; support operational asset onboarding and OCC tool development.

People and safety leadership

• Lead and mentor operators on rotating shifts, ensure coverage, conduct briefings and handovers, and provide coaching and training.
• Manage direct reports, participate in hiring, set goals, and conduct development discussions and performance reviews.
• Reinforce safe work practices and ensure employees understand and follow standard operating procedures.

Required qualifications

• High school diploma or GED.
• 5+ years of power generation, renewable energy operations, utility operations, or transmission/distribution experience.
• 5+ years of control-room operations experience.
• 5+ years of experience with SCADA, EMS, HMI, or other control systems.
• 5+ years of experience with NERC Reliability Standards.
• Domestic travel of 5–15% is required.

Preferred education and knowledge

• An associate's or bachelor's degree in Electrical Engineering, Power Systems, Renewable Energy, Engineering Technology, or a related field, or equivalent operational experience, is preferred.
• Technical knowledge includes electrical systems, renewable generation, BESS, grid operations, alarms/events, and switching procedures.
• Role competencies include shift supervision, coaching, decision-making under pressure, outage management, emergency response, dispatch coordination, root-cause analysis, and operational reporting.

Compensation and benefits

• Anticipated base salary range is $90,200–$112,800 per year; final compensation depends on education, qualifications, experience, and work location.
• The role is bonus eligible and benefits are effective on the first day of employment.
• Listed benefits include medical, dental and vision coverage, retirement plan with company match, paid time off, holidays, tuition reimbursement, and other wellness and leave programs.

Physical environment and hiring conditions

• The role involves frequent walking and constant reading, hearing, vision, repetitive motion, and sitting; carrying 16–30 pounds, crouching, kneeling, reaching, and standing are occasional.
• The posting states that candidates must pass a pre-employment background investigation and drug test.