Operations Consultant I

Qualifications

• Bachelor’s degree preferred. Healthcare Master’s or MBA highly preferred.
• 5+ years of healthcare experience required, particularly working with physicians and medical group staff
• Quantitatively and financially proficient; must know how to read, interpret and explain financial data
• Comfort in functioning independently and autonomously and can effectively build a case to effect change. Demonstrates the judgment to appropriately escalate situations as necessary..
• Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service
• General understanding of Population Health Management and how it applies to risk-based contracts.
• Must have access to reliable transportation
• Must comply with HIPAA rules and regulations
• Able to have honest, difficult conversations with physicians and their teams about financial performance and areas of opportunity for improvement
• Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
• Expresses ideas clearly and effectively, motivates the listener to action
• Responds calmly and maturely in high pressure situations
• Positive attitude toward company, work, clients, management, and team members
• Uses a customer-focused approach in dealing with conflict and resolution of problems