Operations Associate

Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for repairing, deploying and retrieving our shared electric vehicle

Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Indianapolis and surrounding regions

Define new processes and best practices to drive operational excellence within the warehouse and in the field

Partner cross-functionally on operations projects that result in identifying expansion opportunities within your regions

Define and monitor KPIs that measure the profitability, revenue, and operational performance of your markets

Provide complaint management and customer incidents investigation support

Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues

Maintain positive relationships between customers, regulators/city officials, employees, and Lime management

Collaborate with Engineering and Product teams to drive local initiatives for revenue growth

1-3 years of professional work experience; ideally 1+ year of experience within an Operations position

Background in industrial engineering or operations management

Experience leading teams or groups

Demonstrated expertise with the Indianapolis region and ability to anticipate operational needs and/or challenges within this area

Growth and continuous improvement mindsets with the ability to work in an ambiguous environments

Self-starter and sound decision maker with the ability to make data-based decisions with a cost focused mindset

Fluent verbal and written English language skills

Intermediate+ experience with Excel and Google Sheets required (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data

Excellent communication and stakeholder management skills

Valid in-state driver license and clean driving record