Operations Administrator - UCL Internal Applicants only

The Department of Medical Physics and Biomedical Engineering is one of the largest Medical Physics and Biomedical Engineering departments in the UK. The Department is proud to host internationally leading researchers covering a broad range of activities, spread over several sites. Our staff and students have a diverse range of interests and expertise, covering many areas of physics, biomedical engineering, medicine, physiology, computer science, and mathematics. Our focus is on excellent academic research in identifying new technologies and methods for diagnosis, treatment and management of diseases using medical imaging, physiological monitoring, and the development of implanted devices.We offer a range of undergraduate and postgraduate degrees and are home to over 700 students. These programmes include a range of departmental and cross-faculty modules, incorporating problem and scenario-based learning at all stages. This creates a highly engaging learning environment where students put their theoretical knowledge to practical application.

To be responsible for delivering an effective and efficient day-to-day departmental operations service within the Medical Physics & Biomedical Engineering Department. The post holder will, where possible, make improvements to Medical Physics operations processes. A proactive, flexible and customer-focussed approach is required at all times to ensure a high level of service to staff, students and visitors

Deliver a range of departmental operations activities and applying operational knowledge using established processes and UCL systems, ensuring an efficient, effective and customer- focused service aligned to UCL policies. This includes using and interpreting data reports to support delivery of operations activities. For example, making room and catering bookings, coordinating general departmental posts and deliveries, and submitting service requests. • Act as the first point of contact for internal and external routine departmental operations queries. Respond or signpost to the appropriate departmental or faculty specialist functional teams and/or central UCL services and advise on departmental operations processes. • Organise departmental meetings including booking room, drafting agendas, taking minutes and following up on actions. • Maintain departmental administrative systems and records, ensuring efficiency and in accordance with UCL policies. • Provide flexible project administrative support as requested for one ‑ off and ad hoc tasks or projects, and departmental Athena Swan and EDI initiatives. • Contribute to the implementation of continuous improvement of processes and the rollout of new processes, procedures and systems. • Provide routine financial administrative support as agreed. For example, acting as named Purchasing card holder, submitting expense claims, raising requisitions, submitting new supplier requests, and assisting with monitoring of expenditure for agreed departmental finance accounts. • Provide routine people ‑ related administrative support as agreed. • Contribute to a positive and welcoming experience for interview candidates and visitors as required. For example, supporting the logistics for interviews and associated assessments and coordinating visitor access needs such as guest WiFi accounts and/or swipe cards

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people.

Our department holds an Athena SWAN Bronze award, in recognition of our commitment to advancing gender equality.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/