Operational Specialist
Skills
About This Role
Job Purpose
The core purpose of this role is to manage day-to-day operational and system-related activities for SCM customers while ensuring operational excellence and maintaining high levels of both internal and external customer satisfaction.
Key Responsibilities
- Handle assigned operational and import/ export and air shipment operational tasks accurately and efficiently with minimal errors.
- Ensure timely preparation and submission of documents within strict deadlines.
- Monitor and maintain agreed KPIs related to documentation and operational processes.
- Coordinate effectively with internal teams, customers, and stakeholders to ensure smooth workflow and service delivery.
- Maintain strong follow-up and coordination across multiple stakeholders and departments.
- Support continuous improvement in operational processes and customer experience.
- Ensure compliance with company procedures and documentation standards.
Behavioural Competencies
- Customer-focused mindset with a strong commitment to customer experience.
- Effective verbal and written communication skills.
- Strong stakeholder management and coordination abilities.
- Proactive approach with excellent time management skills.
- Ability to manage multiple tasks and priorities efficiently.
Technical Competencies
- Good working knowledge of Microsoft Excel and PowerPoint.
- Proficiency in Outlook and Microsoft Teams.
- CW1 knowledge will be an added advantage.
Education
- Bachelor’s Degree
Language Requirement
- Good command of English
Preferred Candidate Profile
- Organized and detail-oriented professional with strong administrative and coordination capabilities.
- Ability to work under pressure and manage tight timelines effectively.
- Prior experience in operations, supply chain, logistics, or customer support environments would be preferred.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job

Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done

Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role

AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click

Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.

Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Operational Specialist - Soft Commodities
Tura Executive · Dubai
Operations Associate | Dubai, UAE We are currently partnering with a growing international commodities business in Dubai that is looking to hire an Operations Associate to support the end-to-end execution of physical shi
Skills
5 days ago
Apply Now↗Apply Now ↗Operational Specialist
Sea and Sky Logistics FZCO · Dubai
Company Description Sea and Sky Logistics FZCO offers comprehensive international logistics solutions, simplifying global cargo needs for businesses aiming to expand worldwide. By providing a one-stop-shop solution, we e
Skills
3 weeks ago
Apply Now↗Apply Now ↗Operational Specialist
Cargoz.com · Dubai
Cargoz is looking for a proactive and hands-on Operations Specialist to be our eyes and boots on the ground. This role is critical in ensuring operational excellence through on-site verifications, compliance audits, and
Skills
3 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required