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Operation Manager - night

Four Seasons HotelSaudi Arabia, KSA1 weeks agoMid-Senior
Mid-Senior

Skills

LeadershipStrategic PlanningBudgeting

About This Role

About Four Seasons

At Four Seasons Hotels and Resorts, we are dedicated to delivering exceptional guest experiences through genuine care, attention to detail, and personalized service.

Our people are the heart of our success, creating memorable moments in one of the most unique destinations, the Red Sea Project.

About the Role

We are seeking an experienced and dynamic

Night Operations Manager

to lead and oversee all hotel operations during the overnight shift.

This role is responsible for ensuring smooth operations, maintaining the highest levels of guest satisfaction, and upholding brand standards across all departments during the night.

Key Responsibilities

  • Manage and oversee all hotel operations during the night shift
  • Ensure exceptional guest experience and handle any issues or complaints promptly
  • Supervise Front Office, Housekeeping, Security, and other departments on duty
  • Review and oversee night audit processes and financial reporting
  • Ensure compliance with safety, security, and emergency procedures
  • Act as the Manager on Duty during overnight hours
  • Coordinate with department heads for seamless shift handovers
  • Maintain and enforce brand standards at all times

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