Operation Executive

About the role

Job responsibilities

• Prepare driver assignments and coordinate shifts according to bookings.
• Monitor trips on Uber, Bolt, Yango, and other approved booking channels.
• Follow up on driver attendance, availability, delayed pickups, and incomplete trips.
• Track vehicle availability and coordinate servicing, repairs, inspections, and EV charging.
• Review trip records and report cancellations, extended idle time, and unusual activity.
• Remind drivers about procedures, passenger service standards, and RTA requirements.
• Handle passenger concerns with drivers and management.
• Maintain cash collection, trip receipt, and approved expense records for reconciliation.
• Report suspected unauthorized trips or vehicle misuse.
• Support HR with driver joining formalities, briefings, and document follow-ups.
• Update operational trackers and report fleet activity and pending issues.
• Escalate accidents, breakdowns, and urgent disruptions promptly.

Requirements

• Previous UAE limousine, transport, or fleet operations experience.
• Familiarity with Dubai locations and ride-hailing applications.
• Basic Excel skills and accurate record keeping.
• Clear communication and good coordination skills.
• Ability to work flexible shifts and handle operational issues calmly.
• Electric vehicle coordination experience is an advantage.
• Immediate availability is preferred.

Salary

• AED 2,500–3,000 per month, depending on experience.

Benefits

• Company-sponsored employment visa.
• Medical insurance.
• Annual leave as per applicable UAE labour law.