Operation Architect
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Key skills for this role
About the Role
Define operational architecture, establish observability standards, and implement security operations while ensuring cloud-native platform reliability and operational readiness.
Key Skills for This Role
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Overview
- Define TASMU 2.0 operational architecture and service management model across capabilities (ITIL-aligned where applicable).
- Establish observability standards: metrics/logs/traces/audits, OpenTelemetry instrumentation, dashboarding, alerting, and anomaly detection.
- Define SLO/SLAs/OLAs, error budgets, and operational KPIs; ensure vendors deliver evidence and meet acceptance gates.
- Design incident management workflows (triage, escalation, RCA), integrate with ITSM, and standardize runbooks/playbooks.
- Define change and release management practices (CAB inputs, deployment rings, canary/rollback, feature flags coordination).
- Establish resiliency and DR requirements: backup/restore patterns, RPO/RTO targets, DR testing cadence, and failover runbooks.
- Define capacity, performance, and availability engineering processes (load testing, scaling policies, GPU/TPU capacity planning).
- Implement security operations integration: SIEM/SOAR alignment, Defender/Sentinel alert routing, vulnerability/patch management SLAs.
- Define FinOps operational controls: tagging standards, showback/chargeback, budgets, anomaly detection, cost optimization playbooks.
- Lead operational readiness and handover: L1/L2/L3 trainiacross ng, reverse-shadowing, SOPs, and post-go-live stabilization plans.
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