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OnSite Specialist - Washington, DC

Stryker
District of Columbia, USA
Full-time
Entry · 0+ years experience
Onsite
USD 24.82-33.58 / hour
Discovered 3 days ago

Full Job Posting

What You Will Do

  • Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
  • Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
  • Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
  • Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
  • Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
  • Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
  • Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset.
  • Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.
  • What you will need:

Preferred Qualifications

  • Bachelor’s or Associate’s degree, or equivalent certifications.
  • 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
  • Knowledge of anatomy, surgical procedures, and instrumentation.
  • HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually).

Required Qualifications

  • High School Diploma or equivalent.
  • 0+ years of related work experience.
  • Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call.
  • Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods.
  • Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
  • Strong analytical, problem-solving, and time-management skills with the ability to make independent decisions in high-pressure environments.
  • Ability to clearly explain and follow detailed guidelines and procedures.
  • Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills.
  • Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
  • United States of America Pay Ranges:
  • US15: $24.82 - $33.58 USD Hourly

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