Onboarding Specialist
Role Overview
We are seeking a detail-oriented and people-focused Onboarding Specialist to create a seamless and welcoming transition for new hires.
This role partners closely with the Talent Acquisition team and owns the post-offer experience, ensuring offers are delivered accurately and timely , pre-employment requirements are completed, and new hires feel informed, supported, and excited to start.
This is a critical role in shaping first impressions and setting employees up for success from day one.
Key Skills for This Role
Full Job Posting
Position Summary
We are seeking a detail-oriented and people-focused Onboarding Specialist to create a seamless and welcoming transition for new hires.
This role partners closely with the Talent Acquisition team and owns the post-offer experience, ensuring offers are delivered accurately and timely , pre-employment requirements are completed, and new hires feel informed, supported, and excited to start.
This is a critical role in shaping first impressions and setting employees up for success from day one.
EDUCATION , QUALIFICATIONS, AND EXPERIENCE
- High school diploma or equivalent required; associate’s or bachelor’s degree in Human Resources , Business Administration, or a related field preferred.
- Minimum of 2 years of experience in talent acquisition, recruiting coordination, human resources support, onboarding, or administrative support preferred.
- Experience working with HRIS, applicant tracking systems, or onboarding platforms preferred.
- Experience supporting multiple candidates or hires simultaneously in a fast-paced environment preferred.
KNOWLEDGE , SKILLS , AND ABILITIES :
- Strong organizational and time-management skills with the ability to prioritize and manage multiple tasks and deadlines.
- Excellent verbal and written communication skills with the ability to communicate professionally and effectively with candidates and internal stakeholders.
- Strong attention to detail and accuracy in maintaining records, documentation, and onboarding processes.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Customer-service mindset with a focus on delivering a positive candidate and employee experience.
- Ability to problem-solve, follow up proactively, and adapt to changing priorities.
- Proficiency in Microsoft Office and HR-related systems and technology.
- Ability to work independently as well as collaboratively within a team environment.
In addition, must possess skill in working cooperatively and effectively with clients, staff, management, and other professional groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively, both orally and in writing.
Job Duties And Responsibilities
This position is responsible and held accountable for the following duties:
- Prepare, extend, and track employment offers while serving as the primary point of contact for candidates throughout the onboarding process.
- Coordinate and manage the onboarding process from offer acceptance through the employee’s first day to ensure a seamless and welcoming transition into the organization.
- Communicate proactively with candidates, hiring managers, and internal stakeholders to provide onboarding updates, answer questions, and maintain a positive candidate experience.
- Guide new hires through all pre-employment and onboarding requirements, including background checks, drug screenings, certification applications, I-9 documentation, and com pletion of required paperwork.
- Monitor onboarding progress and follow up on outstanding items to ensure timely completion of all pre-employment requirements.
- Schedule and coordinate new hire orientation and ensure employees receive timely information, resources, and instructions prior to their start date.
- Collaborate cross-functionally with hiring managers and internal departments to coordinate onboarding logistics , including system access, equipment setup, new hire materials, and other first-day preparations.
- Maintain accurate onboarding records, employee data, and status updates within HRIS, applicant tracking systems, and onboarding platforms.
- Support continuous improvement initiatives related to onboarding workflows, processes, and overall new hire experience.
- Build and maintain strong working relationships with internal teams to support a smooth, efficient, and positive onboarding process.
- Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.
- Meet or exceed “satisfactory” expectations at any scheduled job performance evaluation.
- Regular and predictable attendance is essential and expected for this position.
Must perform the specific job duties as listed above to meet position expectations.
About Grand Mental Health
Non-profit behavioral health and addiction recovery organization in Oklahoma.
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