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ON Technical Sales Engineer - MCE

Nokia
USA
Full-time
Mid · 3+ years experience
Hybrid
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • Bachelor's degree in Engineering, Computer Science, or a related field, with a strong technical background.
  • 3+ years of experience in a pre-sales engineering role, ideally in the optical networking industry, to bring valuable insights.
  • Deep technical expertise in optical networking, including hardware, software, and network management, for effective solution design.
  • Excellent communication and presentation skills to simplify complex technical concepts for diverse audiences.
  • Proven track record in successful customer engagements and solution presentations, demonstrating a results-driven approach.
  • Ability to work independently, manage multiple projects, and adapt to changing priorities in a fast-paced environment.
  • Strong analytical skills and a problem-solving mindset to tackle complex technical challenges effectively.
  • Willingness to travel occasionally for customer meetings and internal collaborations, fostering strong relationships.
  • Familiarity with industry standards and regulations related to optical networking, ensuring compliance and best practices.
  • A customer-centric mindset and a passion for delivering exceptional customer experiences, driving long-term success.

Responsibilities

  • Act as a technical expert, engaging with customers and presenting tailored solutions.
  • Identify customer needs and effectively communicate them to internal teams for seamless collaboration.
  • Provide network design support, ensuring customer growth and satisfaction over time.
  • Develop comprehensive quotations for optical solutions, covering hardware, software, and maintenance aspects.
  • Assist customers in scoping network upgrades and software refreshes, ensuring their systems remain up-to-date.
  • Recommend best practices and guide customers on optimal network architecture and deployment strategies.
  • Offer pre-sales and post-sales engineering support, ensuring a smooth and positive customer experience.
  • Occasionally travel to meet customers and collaborate with account leaders for strategic discussions.
  • Stay updated with industry trends to provide cutting-edge solutions and maintain a competitive edge.
  • Foster strong relationships with customers and internal teams, promoting a collaborative and supportive work environment.

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