Officer, Quality Assurance
Skills
About This Role
Job Purpose
The role holder is responsible for screening live / portfolio applications to highlight any discrepancies in the process and system issues for taking necessary corrective actions.
Job Responsibilities
- Sampling of live and approved cases across all conventional and Islamic products as per SOP and checklist.
- Daily Productivity: Number of cases allocated for QA to be competed and reporting of accurate information for productivity on daily basis.
- Highlight discrepancies in credit processing & identify frauds. Timely report identified lapse/error in cases for corrective action.
- Identify Engine issues and concerns in automation process for corrective action.
- Minimize risk : Timely action required on potential high risk disbursals.
- Non starter QA - Review early defaults(within 6 months) on new bookings, check for deferrals.
- Ensure quick action & resolution of cases under review/hold to avoid customer complaints and delay.
- Submit timely reports to management for review and further reporting to HOD.
- Liaise with internal stakeholders namely Credit & Distribution unit for case discussions & sharing QA observations.
- Works closely with Fraud, TML and Collections staff members to ensure smooth functioning of case reviews and sharing feedback.
- Assist QA Manager with QA related activities and urgent reviews.
- Raise timely operational risk incident as per approved guidelines.
- Identify training needs and complete all mandatory trainings before due date.
Minimum Qualification
- Bachelor’s degree in Business Administration or related discipline.
Minimum Experience
- Minimum 2 years of relevant experience in the banking sector with at least 1 years in similar position.
About Us
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions.
We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages.
Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.
Life at FAB:
Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization
Career Development
FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you.
Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.
Our Values
At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions.
We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.
Join our team and be part of a journey to shape the future of banking.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Officer, Quality
ADNOC Distribution · Abu Dhabi
Job Purpose To inspect and to carry out quality control checks before & during lube and grease blending & cooking / LPG Cylinder bottling, filling, packaging, and dispatching operations to ensure that quality control pro
Skills
1 weeks ago
Apply Now↗Apply Now ↗Officer, Quality Assurance
First Abu Dhabi Bank FAB · Dubai
Responsible for quality assurance through case sampling, reporting discrepancies, minimizing risks, and collaborating with stakeholders in the banking sector.
Skills
1 months ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required