Officer, Delivery

Role Purpose

CI/CD and Release Automation

• Design, build, operate, and improve CI/CD and deployment pipelines for applications and infrastructure.
• Automate build, testing, security validation, artifact management, approvals, deployment, rollback, and release evidence.
• Implement source-control, branching, versioning, and release strategies, including GitOps and policy-driven deployment where appropriate.
• Support application teams with packaging, configuration, environment promotion, and production readiness.

Infrastructure as Code and Configuration Management

• Develop reusable Infrastructure as Code modules and templates for cloud, virtualized, and on-premises resources.
• Automate compute, network, storage, identity, security, middleware, and platform provisioning and configuration.
• Apply code review, testing, version control, state protection, secrets handling, and deployment controls to infrastructure code.
• Maintain standardized deployment patterns, configuration baselines, and environment documentation.

Containers and Platform Engineering

• Design, deploy, and operate container runtimes, registries, orchestration platforms, networking, storage, and security components.
• Administer cluster capacity, nodes, patching, upgrades, ingress, certificates, scaling, and availability.
• Implement governed platform services and self-service patterns that improve developer productivity.
• Configure role-based access, workload isolation, image policies, runtime security, and secrets integration.

Cloud and On-Premises Automation

• Automate workloads across public cloud, private cloud, virtualization, physical infrastructure, and hybrid environments.
• Integrate deployment pipelines with cloud-native services, enterprise platforms, operating systems, and data-center tooling.
• Design portable, modular automation without unnecessary dependency on one provider.
• Support migration, modernization, standardization, tagging, resource organization, and lifecycle governance.

DevSecOps and Security Automation

• Embed code, dependency, secret, image, configuration, and infrastructure security checks into delivery pipelines.
• Integrate identity, certificates, vaults, secrets management, and privileged-access controls.
• Apply least privilege, segregation of duties, signed artifacts, controlled approvals, and auditable deployment practices.
• Coordinate vulnerability remediation and maintain change, compliance, and customer-audit evidence.

Observability, Reliability, and Operations

• Implement centralized logging, metrics, traces, dashboards, health checks, alerts, and automated response actions.
• Define service indicators, thresholds, and reliability objectives with application and service owners.
• Troubleshoot deployment, infrastructure, container, integration, and performance issues across distributed environments.
• Perform root-cause analysis and optimize capacity, availability, performance, and operational cost through automation.

Delivery, Managed Services, and Documentation

• Deliver discovery, solution design, implementation, testing, migration, handover, and ongoing support.
• Prepare HLD/LLD, pipeline designs, automation standards, implementation, test and rollback plans, and runbooks.
• Execute incidents, service requests, changes, and problems within agreed SLAs and governance processes.
• Coordinate with customers and technical stakeholders; provide knowledge transfer and support presales workshops, estimates, statements of work, and technical responses.

Necessary Knowledge and Experience

• Minimum 7 years of hands-on experience in DevOps, platform engineering, cloud engineering, systems engineering, or automation.
• Demonstrated experience delivering CI/CD, Infrastructure as Code, configuration automation, and containerized platforms.
• Practical experience supporting production services across at least one public cloud and/or private cloud or on-premises platform.
• Experience in enterprise project delivery or managed services, including incident, change, and problem management.
• Experience producing technical designs, runbooks, and operational documentation.

Education and Certification Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline; equivalent professional experience may be considered.
• Recognized DevOps, cloud DevOps, or platform-engineering certification.
• Infrastructure as Code or configuration-management certification.
• Container or orchestration administrator certification.
• Cloud architecture, administration, or security certification; IT service-management certification is advantageous.