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Office Manager

Chartwell Retirement Residences
Windsor, CAN
Full-time
Manager · 2+ years experience
Onsite
Discovered 2 days ago

Full Job Posting

What You’ll Do

  • Oversee front desk operations, providing leadership and direction to administrative staff
  • Ensure prompt, professional resolution of resident and family inquiries or concerns
  • Welcome and orient new residents and visitors, fostering a positive first impression
  • Manage and safeguard confidential records for residents, employees, and financial operations
  • Manage employee onboarding and maintain accurate, compliant HR documentation
  • Oversee payroll administration, attendance tracking, and vacation management
  • Manage financial processes, including billing, deposits, and invoice reconciliation
  • Champion workplace safety by identifying risks and ensuring adherence to safety standards
  • Collaborate across departments to ensure smooth daily operations and step into the Manager on Duty role

What You’ll Bring

  • Minimum two years of related office management or administrative experience
  • Accounting, or bookkeeping experience required
  • Experience in a retirement or healthcare setting, an asset
  • Post-secondary diploma or certificate in financial management, bookkeeping, or a related field
  • Excellent communication (written and verbal) and public relations skills
  • Ability to interact with seniors, staff, and families with empathy, patience, and professionalism
  • Highly organized, with demonstrated initiative and good judgment
  • Proficient in Microsoft Office, particularly Excel and Word
  • Ability to handle physical demands such as walking, standing, and occasional lifting
  • Able to manage stress from tight deadlines and multitasking
  • Must be prepared to respond to emergency situations
  • Personal protective equipment (PPE) may be required during certain tasks
  • Comfort using AI and other digital platform systems and tools to support daily work
  • Clear Criminal Background Check, VSS and TB Test where required

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