Office Manager

The Role

Location

General Administration

• Day to day coordination of office related matters in Mexico City
• Liaison with IT, facilities, vendors, and building management
• Oversight of office logistics, supplies, and operational needs,
• Liaise with external service providers and building management as needed.
• Support IT equipment management and liaise with centralised IT teams for troubleshooting and onboarding requirements.
• Support onboarding and offboarding logistics in coordination with HR,
• Serve as the local point of contact for employee benefits specific to local language and / or local requirements, including medical insurance, food vouchers, and other country specific programmes, in liaison with HR
• Support employees with day to day benefits queries and liaise with external providers or internal teams when needed.
• Ensure compliance with health and safety standards, acting as a point of contact for security and fire safety.

Mexican Regulatory Coordination

• Support compliance with required Mexican regulations, including IMSS, INFONAVIT, payroll tax inputs, and other statutory obligations.
• Coordinate with external payroll or compliance providers to ensure timely submissions, updates, and documentation.
• Track any changes in local regulations affecting benefits, payroll inputs, office operations, or documentation requirements.
• Assist with preparation of documents for audits or regulatory reviews.

Finance & Operational Support

• Liaise with Finance on local administrative tasks, supporting the Mexican team with tasks such as expenses
• Maintain office supplies, services, facility needs, and relationships with local vendors.
• Manage small operational budgets and monitor expenses for accuracy.
• Support travel arrangements, small events, and general administrative operations as needed.

Translation & Communication

• Provide English Spanish translation support for internal communications, local documents, notices, and policy updates.
• Ensure culturally and linguistically clear communication between Mexico-based staff and global teams.
• Prepare bilingual documentation as required.

Internal & External Liaison

• Act as the local connection point between Mexican employees and global support teams (Finance, HR Ops, Payroll, IT, Legal).
• Coordinate with external providers (benefits brokers, payroll partners, legal advisers, regulatory bodies).
• Ensure consistent flow of information and smooth operational processes across functions.

Skills

• and Experience
• Language requirement - Fluent English mandatory. Spanish native or fully fluent. Daily professional use of English is non-negotiable.
• Ideally has at least three years prior experience as an office administrator.
• Proven experience in a similar role within a fast-paced, multicultural environment.
• Demonstrated history of managing a busy office and coordinating high-profile events.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) at an advanced level.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong interpersonal and communication skills, with a professional demeanour.
• Proactive, flexible, and solution-oriented mindset.
• Self-starter with the ability to work autonomously and collaboratively within a team.