Office & Business Operations Manager

About This Role

🚀 About ESSURA

At ESSURA , we are a specialist consultancy delivering independent advice in physical security and advanced technology across complex, high-profile environments.

We work on landmark projects including:

• Multi-use developments
• Data centres
• Stadiums and major venues
• Transport infrastructure

With offices in Dubai and London and 20+ years of expertise , we’re entering an exciting growth phase with ambitious expansion plans for 2026 and beyond.

🎯 The Opportunity

We are seeking a highly organised and proactive Senior Office & Business Operations Coordinator to play a central role in supporting our Dubai office.

This is a varied, hands-on position combining:

• Business operations and administration
• Support to senior management (including HR coordination)
• Bid and business development support
• Quality and compliance (ISO systems)
• Document production and project support

This is a senior coordination role suited to experienced office coordinators, executive assistants, or business support professionals looking to broaden their scope within a dynamic consultancy environment.

🧩 Key Responsibilities

🔧 Business Operations, Administration & Senior Support

• Provide administrative and operational support to the Dubai office and senior management
• Assist with HR administration, onboarding, and training coordination
• Coordinate internal meetings, communications, and team updates
• Support commercial administration (timesheets, POs, invoicing)

📊 Integrated Management System (IMS)

• Support the administration and continuous improvement of the Integrated Management System (ISO 9001, ISO 45001)
• Maintain document control, registers, and compliance records
• Coordinate internal and external audits and track follow-up actions
• Support training tracking and compliance requirements

📈 Bids & Business Development Support

• Coordinate the preparation of bids, proposals, and prequalification submissions
• Manage timelines, inputs, and document control
• Maintain CVs, case studies, and bid materials
• Support CRM and pipeline updates and reporting
• Assist senior leadership with presentations and bid governance activities

🎨 Document Production & Presentation

• Produce high-quality, client-ready documents and submissions
• Own formatting and presentation standards using Adobe InDesign and Microsoft Office
• Maintain and improve templates and branding consistency

✅ What We’re Looking For

Essential

• Currently based in the UAE and able to work full-time from the Dubai office
• Experience in business support, office coordination, executive support, or administration roles
• Experience supporting senior stakeholders or leadership teams
• Familiarity with management systems / ISO standards (9001 / 45001 preferred)
• Strong document production skills ( Microsoft Office + Adobe InDesign )
• Excellent written English and strong attention to detail
• Highly organised, proactive, and able to manage multiple priorities

Desirable

• Experience in consultancy, engineering, construction, or professional services
• Experience supporting bids, proposals, or business development activities
• Exposure to audits, compliance, or certification processes
• Knowledge of SharePoint or CRM systems

🌟 Why Join ESSURA?

• Work within a growing international consultancy on high-profile projects
• Gain exposure across operations, business development, HR support, and compliance
• Play a central role supporting senior leadership
• Be part of a collaborative and professional team environment
• Opportunity to grow into broader operational or business support roles

⚙️ Working Arrangement

• Full-time, office-based role
• Dubai Media City
• 5 days per week in the office
• Includes approximately 20% involvement in project-related work