Office Assistant (Student Worker)
Role Overview
The Student Worker assists the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties.
Full Job Posting
Position Summary
The Student Worker assists the Financial Aid Office staff with day-to-day administrative tasks, customer service, and basic clerical duties.
Work Schedule
- 6-8 Hours Based on Student Schedule
Position Responsibilities
- Greet and assist students, parents, and visitors in a professional and courteous manner
- Answer phone calls and direct inquiries to appropriate staff members
- Provide general information about financial aid processes and deadlines
- File, scan, copy, and organize financial aid documents
- Assist with data entry and updating student records in internal databases
- Prepare outgoing mail and distribute incoming mail when needed
- Support staff during financial aid events, workshops, and orientations
- Perform other clerical tasks and special projects as assigned
Required Qualifications
- Must maintain confidentiality of student records in compliance with FERPA regulations
- Must be a currently enrolled student in good standing at Butler University
- Must be eligible for student employment (Federal Work-Study or Institutional Work Program, if applicable)
- Strong interpersonal and communication skills
- Ability to handle confidential information responsibly
- Detail-oriented, organized, and reliable
- Proficient in Microsoft Office (Word, Excel, Outlook), especially working on analytics in Excel
- Professional demeanor and a willingness to learn
Preferred Qualifications
- Previous office or customer service experience
- Familiarity with financial aid terminology or processes
Other Expectations
Maintain regular and punctual attendance.
Comply with University standards and policies.
Ensure confidentiality of information.
About Butler University
Private, nonsectarian nonprofit university serving undergraduate and graduate students through liberal arts and professional education.
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