NOV Time Business Support Analyst
Role Overview
Support functional activities for Managers, Employees, Power Users, and HR to ensure consistent and correct use of the NOV timekeeping system.
Provide onboarding, communications, user management auditing, and end-user support in accordance with policy and procedure.
Work with the NOV Time Configuration Team on configuration rules, functional upgrades, country rollouts, and change management.
Key Skills for This Role
Full Job Posting
Role Overview
Support functional activities for Managers, Employees, Power Users, and HR to ensure consistent and correct use of the NOV timekeeping system.
Provide onboarding, communications, user management auditing, and end-user support in accordance with policy and procedure.
Work with the NOV Time Configuration Team on configuration rules, functional upgrades, country rollouts, and change management.
Responsibilities
- Support timekeeping period closure activities, including missing approvals and exception clear-outs, against monthly country payroll calendars.
- Escalate technical issues to applicable application support teams.
- Perform monthly operational audits for timekeeping data integrity and user policy compliance.
- Follow up with local HR and Power Users on audit results and improvement areas.
- Prepare monthly quality control reports and dashboards for HR management.
- Maintain and deliver end-user training materials and perform monthly onboarding routines.
- Conduct virtual training for HR, Power Users, and other business user groups.
- Maintain the global Power User group log for business coverage and change updates.
- Collaborate with Timekeeping Technical, HR, and Payroll teams on training materials and continuous improvement.
- Perform and document internal and external audit controls around end-user maintenance.
Qualifications
- Relevant degree in Human Resources, Information Systems, Business Administration, or a related discipline, or equivalent relevant experience.
- Two to five years of experience supporting HRIS, payroll, or time and attendance systems.
- Experience supporting global or multi-country HR or payroll processes is preferred.
- Experience delivering end-user training and creating learning materials.
- Experience performing operational audits, reporting, and compliance reviews.
- Experience in a shared services or global HR technology environment is advantageous.
- Fluent written and spoken English.
About NOV
NOV provides technical expertise, equipment, and operational support to the oil and gas industry.
NOV describes itself as a global family focused on purposeful innovation, service, and customer success.
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