Night Team Supervisor

Meet the recruiter Madeline Ohene [email protected] 0207 367 4922

Madeline Ohene

[email protected]

0207 367 4922

Please note this is a permanent position, Isle of Wight Homelessness Service & IOW Assessment Hub

Working details: On a rota basis which includes evenings, weekends and bank holidays

Additional Salary information: 10% night workers allowance

Interview Date: Week commencing 14 December 2026

The Salvation Army on the Isle of Wight provides accommodation for 63 single people.

The role of Night Team Supervisor is fundamental to the Salvation Army's mission to support vulnerable people and is responsible for the overnight delivery of a high quality and consistent, client focussed support service within the framework of the Homelessness Services Strategic Mission Plan, through the supervision of night staff teams across multiple accommodation in the Isle of Wight.

Key Responsibilities:

• We are looking for an inspirational, motivated and dynamic Night Team Supervisor.
• The role key to achieving successful outcomes for our vulnerable clients.
• The successful applicant will be responsible for supervision and support of night staff / concierge in line with Salvation Army policies, including overseeing and reporting on performance against organisational and contractual KPIs across multiple sites, travelling between each site regularly.
• You will take the lead on managing incidents at night and implementing continuous improvement of practice resulting from lessons learned.
• The Night Team Supervisor will ensure Health and Safety of clients and staff ensuring checks and reports are completed to the highest standard and in line with legislative requirements.
• The role will function as part of the management/duty management on call rota as and when required to be available to support employees by phone or in person.

The successful candidate(s) will be able to demonstrate:

• A passion for transforming the lives of those experiencing homelessness, with previous strong experience of successfully delivering a support service to vulnerable people
• Demonstrable strong experience of supervising support staff effectively
• Strong knowledge of and experience of the main support needs which are commonly faced by homeless and vulnerable service users
• The willingness and ability to work across multiple sites, with a full UK driving licence (or valid equivalent) and use of your own car

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role, please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to;

• Satisfactory references
• A criminal record check DBS Disclosures Enhanced - Adult with Adult barred list
• Driving Licence
• Health Assessment
• Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.