Night Manager

About Four Seasons

Location

• The role is at Four Seasons Hotel Abu Dhabi at Al Maryah Island.

Role overview

Main responsibilities

• Manage Front Desk staff during the overnight shift, including interviewing, training, and scheduling.
• Conduct performance evaluations and discipline staff when needed.
• Coordinate arrivals, departures, and billing requirements with Sales and Catering.
• Ensure financial and credit procedures are followed.
• Resolve guest complaints throughout the hotel with hospitality and professionalism.
• Oversee night operations and support the Front Office Manager.
• Maintain communication between department managers and follow up on guest requests and problems.

What you bring

• At least 2–3 years of experience in a similar role at a luxury brand.
• At least five years of related work experience in luxury hotels.
• Bachelor’s degree.
• Strong understanding of Rooms operations.
• Excellent interpersonal, verbal, and written communication skills; good computer skills.
• Strong leadership and interpersonal skills, an outgoing personality, and a can-do approach.

Schedule

• This is a full-time role on the night shift.

Benefits

• The employer lists competitive salary and a comprehensive benefits package, training and development, complimentary accommodation at other Four Seasons properties, dry cleaning for employee uniforms, and employee meals.