Night Host

Are you calm under pressure, naturally welcoming, and happiest when trusted to take ownership?

We're looking for a Night Host to be the reassuring presence across Bedruthan and Scarlet Hotels throughout the night. From welcoming late arrivals and supporting guests, to keeping our hotels safe, secure and ready for a new day, you'll play a vital role in creating exceptional overnight experiences.

No two nights are the same. One moment you'll be helping a guest, the next carrying out security checks, supporting room service or preparing for the morning team to arrive.

If you enjoy variety, responsibility and working independently while being part of a supportive team, we'd love to hear from you.

• £13.35 per hour (up to £14.64 per hour with our Performance Boost Scheme) plus a share of hotel tips • Permanent contract • Performance Boost Scheme giving you the opportunity to increase your hourly rate based on performance and contribution • 28 days holiday (increasing to 29 after your first year) • Learning, development and progression opportunities • Discounted food and drink across the hotels • Long Service Awards, including a complimentary stay after your first year • Health Shield Healthcare Plan • Temporary team accommodation available (subject to availability) • Team socials, recognition awards and wellbeing initiatives

At Red Hotels, we're passionate about creating memorable experiences for our guests and an exceptional workplace for our people. Across Bedruthan and Scarlet, you'll find supportive teams, opportunities to grow and the chance to work somewhere truly special.

As a Night Host, you'll be responsible for ensuring our hotels remain safe, welcoming and running smoothly throughout the night.

Your responsibilities will include: • Welcoming late arrivals and supporting early departures • Managing guest requests with confidence, care and professionalism • Carrying out overnight security checks across the hotels and grounds • Answering calls and responding to guest enquiries • Supporting room service and wider hotel operations when required • Processing payments, guest accounts and reception administration accurately • Maintaining clean, tidy and welcoming public spaces • Reporting maintenance, safety or security concerns • Completing overnight checks and handovers for day teams • Helping create a calm, safe and memorable experience for every guest

We're looking for someone who enjoys taking responsibility and thrives when working independently.

You'll be: • Friendly, approachable and guest-focused • Calm and confident under pressure • Trustworthy, reliable and self-motivated • Comfortable working independently and making sound decisions • A natural problem solver with good attention to detail • Adaptable and willing to get stuck in wherever needed • Confident using computers and handling payments accurately • Passionate about hospitality and creating great experiences

Previous hotel, hospitality or customer service experience would be beneficial, but what's most important is your attitude, reliability and commitment to delivering exceptional service.

Perched above the Atlantic Ocean on Cornwall's stunning north coast, Bedruthan and Scarlet are places where people come to switch off, reconnect and make memories.

As a Night Host, you'll be trusted with one of the most important roles in the hotel. You'll be the person guests rely on, the person who keeps everything running behind the scenes, and the person who helps ensure every day starts exactly as it should.

AGENCIES: We're not working with recruitment agencies on this role, and thank you for thinking of us. Any unsolicited CVs will be treated as direct applications and agency fees will not be due.