Network Support Engineer
Role Overview
The role provides end-to-end technical support for hardware, software, networks, and IT infrastructure.
The position maintains desktops, laptops, printers, network devices, operating systems, antivirus solutions, and day-to-day IT operations.
Key Skills for This Role
Full Job Posting
Job Summary
The role provides end-to-end technical support for hardware, software, networks, and IT infrastructure.
The position maintains desktops, laptops, printers, network devices, operating systems, antivirus solutions, and day-to-day IT operations.
Key Responsibilities
- Perform preventive and breakdown maintenance on computers, printers, scanners, and network devices.
- Monitor and troubleshoot network connectivity issues.
- Install, configure, and maintain Windows operating systems, application software, antivirus, drivers, and security patches.
- Resolve hardware, software, operating system, and virus-related issues.
- Install and configure printers and scanners on user machines.
- Provide technical support to end users and resolve daily IT incidents.
- Manage server and client operating system updates, security patches, and antivirus updates.
- Maintain biometric attendance systems.
- Implement and maintain information security policies.
- Conduct periodic preventive maintenance of IT assets.
- Maintain IT inventory and ensure system availability.
Required Skills
- Desktop and laptop troubleshooting.
- Network administration and LAN/WAN troubleshooting.
- Hardware maintenance.
- Windows OS installation and support.
- Printer and scanner configuration.
- Antivirus and patch management.
- IT asset management.
- Information security practices.
- Server support.
- User support and helpdesk operations.
Qualifications
- Minimum 12th pass from a recognized board.
- Government-certified course in computer hardware maintenance.
- CCNA certification from an authorized institute.
- Diploma or degree in Computer Science, IT, or a related field is listed as an additional qualification.
- At least one year of network support experience is required.
- English language capability is required.
Pay and Benefits
- Pay is ₹15,000 to ₹20,000 per month.
- Provident Fund is listed among the benefits.
Work Location
- The work location is in person in Uran, Navi Mumbai, Maharashtra.
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