Network Operations Manager
Role Overview
Lead teams responsible for safe, reliable and efficient water network operations across a large geographical area.
Work across multiple Northumbrian Water locations, including Cramlington, Washington, Durham and Bran Sands.
Collaborate with maintenance, planning and scheduling, customer operations, customer projects and external partners.
Key Skills for This Role
Full Job Posting
About the role
Lead teams responsible for safe, reliable and efficient water network operations across a large geographical area.
Work across multiple Northumbrian Water locations, including Cramlington, Washington, Durham and Bran Sands.
Collaborate with maintenance, planning and scheduling, customer operations, customer projects and external partners.
Leadership and operations
- Own operational performance and ensure services are delivered safely, efficiently and in line with quality, regulatory and environmental standards.
- Support business plans, strategic objectives and the evolution of services to meet future challenges.
- Create a positive, inclusive and high-performing culture focused on collaboration, wellbeing and continuous improvement.
- Motivate and inspire teams while developing smarter ways of working.
About you
- Experienced, people-focused leader with a strong understanding of water network operations.
- Proven track record of leading high-performing teams, driving operational performance and managing complex challenges.
- Confident communicator who can build relationships, influence stakeholders and bring teams together.
- Able to use data, insight and sound judgement to make decisions, manage risk and identify improvement opportunities.
- Experience in a regulated environment, leading geographically dispersed teams or delivering large-scale operational or infrastructure programmes is advantageous.
Pre-employment checks
- A DBS check must be completed before employment.
- The role is safety or security critical and requires a drug and alcohol test as a condition of formal employment.
Job information
- The role is permanent and full time.
- Salary is listed as starting from 63000, with no explicit pay cadence stated.
About Northumbrian Water Group
Northumbrian Water provides water and wastewater services for customers and supports the needs of communities and the environment.
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