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Network Operations Center Engineer

LanceSoft Middle East
Jeddah, KSA
fulltime
Mid-Senior
Today
engineeringdesignproject managementmaintenancequality controltechnical
Free

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Education

  • Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.
  • Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous.

Experience

  • 2–5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support.
  • Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements.
  • Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations.

Required Technical Expertise

  • Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior.
  • Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).
  • Experience analyzing logs, traces, routing tables, and event correlations across network elements.
  • Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.
  • Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus.
  • Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools.

Professional Skills

  • Strong analytical skills and ability to diagnose issues under time pressure.
  • Excellent communication for coordination with internal teams and partner NOCs.
  • High attention to detail with disciplined documentation and tracking.
  • Adaptability to shift‑based schedules and fast‑paced incident environments.
  • Team‑oriented mindset with strong ownership of incident resolution and service quality.

Technology Proficiency

  • NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, SolarWinds, or similar).
  • Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).
  • Ticketing/ITSM tools (ServiceNow, Jira, Remedy).
  • Basic scripting and automation familiarity (Python, Bash).
  • Strong working knowledge of Excel, dashboards, and documentation tools.

Physical Requirements

  • Ability to work in a shift‑based NOC environment, including nights or weekends based on rotation.
  • Ability to remain attentive during extended monitoring sessions and incident bridges.
  • Occasional travel for training, partner coordination, or operational readiness activities.

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