Network Engineer

Job Description

Network Monitoring & Daily Operations

• Monitor network performance in real-time, tracking metrics such as bandwidth utilization, latency, and packet loss.
• Manage and maintain all network components within UAQ, including switches, routers, links, IP telephony, and video conferencing systems.
• Proactively identify and resolve network issues to ensure optimal performance.
• Implement performance optimization techniques and high-availability measures for critical network components.
• Keep the network environment updated with the latest patches and operating system upgrades.

Incident Management

• Respond rapidly to network incidents and outages to minimize downtime.
• Triage and prioritize incidents effectively, coordinating resolution efforts with relevant teams.
• Problem Management:
• Identify and resolve recurring network problems to enhance reliability.
• Implement preventive measures to minimize future incidents and conduct root cause analysis to prevent similar issues.

Change Management

• Implement change management procedures to minimize risks associated with network changes.
• Coordinate change activities with other IT teams to ensure smooth transitions.
• Capacity Planning:
• Forecast future network requirements to support business growth.
• Plan for network expansions and upgrades, optimizing resource utilization for maximum efficiency.

Security Operations

• Monitor the network security posture to detect and respond to security threats.
• Implement and adhere to security best practices, ensuring the network remains secure and compliant.

Requirements

• Proven experience in network monitoring, management, and optimization.
• Strong knowledge of network components such as switches, routers, IP telephony, and video conferencing systems.
• Experience in incident and problem management with a focus on rapid response and resolution.
• Familiarity with change management and capacity planning processes.
• Solid understanding of network security principles and best practices.
• Excellent troubleshooting skills and the ability to work under pressure.
• Relevant certifications (e.g., CCNA, CompTIA Network+) are highly desirable.
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