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silkroad

Network Engineer

AAC
USA
Full-time
Mid · 3+ years experience
Onsite
USD 100000-100000 yearly / year
Discovered 1 months ago
CiscoCisco IOSCisco MerakiPalo AltoPanoramaZscaler

Full Job Posting

Salary:100k

  • Responsibilities may include, but are not limited to:
  • Support and maintain LAN/WAN, network devices, UPS systems, and environmental monitoring systems for the DC headquarters facility and 52 field offices.
  • Install, configure, and troubleshoot network equipment, including Cisco routers, switches, Meraki wireless solutions, and Palo Alto firewall appliances.
  • Support internet connectivity and Zscaler remote access services for users, LAN-to-LAN IPSec connections to partner networks, and dedicated WAN connections such as vendor-hosted sites and Microsoft ExpressRoute connections.
  • Perform daily monitoring of network health using ManageEngine, OpManager, NetFlow, and Configuration Manager tools.
  • Create and update SOPs and various configuration tracking documents on a regular basis.
  • Handle routine network troubleshooting, including physical and logical connectivity issues, port configurations, and VLAN assignments. Coordinate with local teams and vendors to diagnose problems and restore services as needed.
  • Monitor Palo Alto firewall logs to identify and report traffic anomalies.
  • Troubleshoot WAN/MPLS circuit issues and open support tickets with ISPs.

Qualifications

  • Requires a bachelor’s degree in computer science, information technology, engineering, or a related field, plus 3+ years of relevant work experience in network support. Additional experience may be substituted for a degree.
  • Experience with Cisco Routing and Switching: Strong working knowledge of Cisco IOS, StackWise cabling and logic, and EtherChannel troubleshooting.
  • Experience with Firewalls: Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes.
  • Experience with Cloud and VPN: Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure.
  • Experience operating and troubleshooting Cisco Meraki wireless solutions.
  • Troubleshooting: Demonstrated ability to diagnose Layer 1-7 issues, including cabling problems, IP conflicts, network loops, routing issues, and related network challenges.
  • Must be available for weekend maintenance events and emergency outage support.
  • Must be proactive, possess strong critical-thinking and problem-solving skills, and demonstrate a strong desire to learn while working independently and as part of a team.
  • Candidates must demonstrate the ability to present ideas and reports clearly in English, both verbally and in writing.
  • Experience supporting a nationwide mid-sized Federal agency enterprise is a plus.
  • CCNA certification is highly desired.
  • Must obtain agency suitability clearance prior to the start date.

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