Network Administrator
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Key skills for this role
About the Role
ROLE SUMMARY We are seeking a highly capable and hands-on Network Administrator to join our IT team.
Key Skills for This Role
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Role Summary
We are seeking a highly capable and hands-on Network Administrator to join our IT team.
The ideal candidate brings solid practical experience across Windows Server environments, cloud infrastructure, physical data centre operations, surveillance systems, and storage — and is equally comfortable drafting a policy document as they are pulling a cable through a server rack.
This is a key infrastructure role requiring both technical depth and an ownership mindset.
1. Windows Server Administration
- Install, configure, and maintain Windows Server 2016/2019/2022 environments
- Manage Active Directory (AD), Group Policy Objects (GPOs), DNS, DHCP, and WSUS
- Administer Microsoft 365 / Azure AD hybrid environments
- Monitor server performance, event logs, and ensure uptime SLAs are met
- Manage user accounts, permissions, and role-based access control (RBAC)
- Patch management, scheduled maintenance windows, and OS hardening
2. Backup Management & Disaster Recovery
- Design, implement, and maintain backup policies using tools such as Veeam, Acronis, or equivalent
- Manage full, incremental, and differential backup schedules across physical and virtual systems
- Test and validate restore procedures on a regular basis — ensuring RTO/RPO targets are met
- Maintain offsite/cloud backup copies and ensure encryption compliance
- Document DR plans and lead or support annual DR drills
3. Server Rack & Data Centre Management
- Physical installation, labelling, and management of servers, switches, patch panels, and PDUs in racks
- Maintain cable management standards — structured cabling (Cat6/6A/Fibre), proper labelling, and documentation
- Monitor temperature, power draw, and cooling in the server room/DC
- Manage hardware lifecycle including procurement support, asset tagging, and decommissioning
- Maintain accurate rack diagrams and infrastructure documentation
- 4.
- Cloud & VPS Infrastructure (AWS, Azure, and Others)
- Provision and manage cloud instances (EC2, VMs, Lightsail, or equivalent VPS environments)
- Configure security groups, IAM roles, VPCs, subnets, and firewall rules on AWS / Azure
- Manage cloud-hosted services including web servers, databases, and application environments
- Monitor cloud resource utilisation and perform right-sizing / cost optimisation
- Manage DNS zones via Route 53, Cloudflare, or similar platforms
- Support hybrid cloud connectivity (Site-to-Site VPN, ExpressRoute, Direct Connect)
- Maintain cloud documentation and enforce tagging standards and naming conventions
5. NAS (Network Attached Storage) Management
- Configure and maintain NAS solutions (Synology, QNAP, or enterprise-grade equivalents)
- Manage RAID configurations, storage pools, shared folders, and volume snapshots
- Set up user/group access permissions and integrate NAS with Active Directory
- Monitor disk health, capacity trends, and generate storage utilisation reports
- Configure replication tasks and sync jobs for redundancy
6. Network Camera, NVR & Surveillance Systems
- Deploy and maintain IP cameras (Hikvision, Dahua, Axis, or similar) and NVR/DVR systems
- Configure camera layouts, motion zones, schedules, and video retention policies
- Manage remote access to surveillance feeds with appropriate access controls
- Troubleshoot connectivity, image quality, and recording issues
- Coordinate with physical security teams for installations and expansions
7. Network Infrastructure & General IT
- Configure and manage switches (managed L2/L3), routers, and access points (Cisco, Ubiquiti, Meraki, etc.)
- Set up and manage VLANs, QoS policies, and inter-VLAN routing
- Maintain and monitor firewalls (FortiGate, pfSense, Sophos, or similar)
- Manage VPN solutions — SSL VPN, IPSec, and remote access configurations
- Monitor network traffic using tools such as PRTG, SolarWinds, Zabbix, or Nagios
- Respond to and resolve network outages, slowdowns, and connectivity issues — including after-hours if required
Core Technical Skills
*The following skill sets are considered essential or strongly preferred for this role:*
Operating Systems & Virtualisation
▸ Windows Server 2016 / 2019 / 2022
▸ Hyper-V
▸ Linux (Ubuntu / CentOS / RHEL) — basic to intermediate
▸ Docker / containerisation basics
▸ VMware vSphere / ESXi
▸ Proxmox or similar hypervisor (advantageous)
Cloud Platforms
▸ AWS (EC2, S3, IAM, VPC, Route 53, CloudWatch)
▸ Microsoft Azure (VMs, Azure AD, Monitor)
▸ cPanel / WHM (web hosting environments)
▸ Google Cloud Platform (basic familiarity)
▸ VPS management (DigitalOcean, Vultr, Linode)
▸ TCP/IP, DNS, DHCP, VLAN, QoS, STP
▸ Wi-Fi deployment (802.11ac/ax, WPA2/3)
▸ Firewall configuration & rule management
▸ BGP / OSPF basics (advantageous)
▸ VPN — IPSec, SSL, OpenVPN
▸ SD-WAN familiarity (advantageous)
Security
▸ Endpoint protection & antivirus management
▸ MFA / identity and access management
▸ Firewall policy hardening & auditing
▸ Log analysis & SIEM (Splunk, Elastic, etc.)
▸ Vulnerability scanning (Nessus, OpenVAS)
▸ Email security (SPF, DKIM, DMARC)
Tools & Platforms
▸ Helpdesk & ticketing (Jira, Freshdesk, ManageEngine)
▸ Microsoft 365 Admin Centre
▸ Remote support tools (AnyDesk, TeamViewer, RDP)
▸ PowerShell scripting for automation
▸ Documentation (Confluence, SharePoint, Notion)
▸ Bash / Shell scripting (basic to intermediate)
Required
- Bachelor's degree in Information Technology, Computer Science, Network Engineering, or equivalent practical experience
- Minimum 4 years of hands-on experience in a network/systems administration role
- Demonstrated experience with Windows Server, cloud infrastructure, and physical networking
Preferred / Advantageous
- CompTIA Network+ or CompTIA Security+
- Cisco CCNA or equivalent networking certification
• Microsoft Certified: Azure Administrator Associate (AZ-104)
- AWS Certified Solutions Architect – Associate or AWS SysOps Administrator
- VMware VCP (vSphere) or similar virtualisation certification
- ITIL Foundation certification (for process and service management alignment)
Professional Competencies
▸ Strong analytical and fault-finding skills
▸ Calm under pressure during incidents
▸ Ability to work independently and take ownership
▸ Team player who supports colleagues across departments
▸ Clear written and verbal communication
▸ Keen documentation habit — maintains records consistently
▸ Proactive with infrastructure health and security
▸ Continuous learning mindset — stays current with tech
Performance Indicators (Kpis)
- Success in this role will be evaluated against the following metrics:
- Network uptime ≥ 99.5% on core infrastructure
- All backup jobs successful and restore-tested quarterly
- Cloud resource costs optimised month-on-month with documented right-sizing
- Zero unresolved critical tickets beyond agreed SLA thresholds
- Server and network documentation kept current at all times
- Zero security incidents attributable to unpatched systems or misconfigured access
- Surveillance system uptime and retention compliance maintained at 100%
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