MSP Project Manager
Key Skills for This Role
Full Job Posting
Your work as a Project Manager will include several components
• Responsible for coordination and completion of multiple, concurrent projects, and will perform a variety of tasks including helping define scope, planning, facilitating meetings, setting deadlines, assigning responsibilities, and monitoring, summarizing, and communicating project progress. • Actively direct cross-functional team members to ensure completion of all deliverables, project objectives, process milestones, and quality measures on time and on budget. • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. • Develop detailed project plans to track progress and manage multiple projects, including milestones, resource allocations, and timeframes. • Assist in managing the relationships with clients and all stakeholders as part of the project management lifecycle. • Maintain communication records of issues/problems and remedial actions taken. • Provide project reports and data to managers and customers as needed. • Responsibilities may require occasional after-hours work for implementations, post-production coordination and other project-driven events as needed. • Other related activities as directed by supervisors.
Our ideal Project Manager has the following qualifications
- The ideal candidate will have a proven record of accomplishment, successfully managing a wide variety of technology infrastructure, deployment and/or data center projects. • Degree (Associate or Bachelor’s) in technical field, or combination of relevant certifications and experience. • Infrastructure and application support experience using ConnectWise or other ticketing, incident management, and Microsoft Project or similar project management systems. • Knowledge and support experience with common productivity applications. • Basic knowledge of computer hardware, including PCs, phones, and network equipment. • Excellent client-facing and internal written and verbal communication skills. • Solid organizational skills including attention to detail and multi-tasking capability. • Demonstrated experience in the guidance of a technical support team. • Previous MSP Project Management experience is helpful.
- This role will operate on a hybrid basis out of Phoenix, AZ and will host a base compensation of $90,000-$110,000. If you're a motivated, detail-oriented professional looking to lead technical projects within the tech space, we'd love to have a conversation with you!
About Lyra Technology Group
Private holding company operating independently managed managed-IT service businesses for small and midsize organizations worldwide.
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