MS Engineer L1 VC support

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Minimum 2 years’ experience in VC-AV solutions, network management, and IT security management.

Strong understanding of audio signal flow, gain staging, and video formats/resolutions.

Knowledge of ITIL framework.

Technical ability for 1st-level monitoring, basic fault finding, and fault escalation.

Good understanding of incident management activities.

Ability to follow documented operational processes.

with ticket management and change request systems.

liaising with carriers and vendors for fault resolution.

Knowledge of Cisco AV/WebEx (added advantage).

Must have a pleasing personality with effective spoken and written communication in English and strong documentation skills.

Must be a good team player.

Excellent troubleshooting and communication skills.

Ability to work under pressure and adapt to fast-paced environments.

Good interpersonal skills.

Install, configure, and operate audio and video equipment (mixers, microphones, speakers, cameras, switchers, projectors).

Manage AV systems for live events, webinars, video conferences, and studio productions.

Troubleshoot technical issues in real-time to ensure seamless AV performance.

Collaborate with production teams to design and implement AV solutions tailored to project needs.

Maintain and upgrade AV hardware and software systems.

Document AV setups, workflows, and maintenance schedules.

Stay current with emerging AV technologies and industry trends.

Qualification: BE/B.

TECH/ Diploma in IT (No Mechanical/Civil/Automation)

Hands on experience with VC/AV is necessary with minimum 2 years of relevant experience.

Knowledge on Cisco WebEx will be added advantage

(working hours general shift but need basis should be available as required)

Workplace type:

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100.

We are committed to accelerating client success and positively impacting society through

responsible innovation.

We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services.

Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future.

As a Global Top Employer, we have experts in more

than 70 countries.

We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners.

NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Apply today.

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