Move-In Coordinator

About Amavida

Qualifications

• At least two years of experience in administrative coordination, office management, move-in coordination, or a comparable role involving detailed paperwork, scheduling, and customer service.
• Demonstrated ability to manage multiple deadlines, maintain accurate records, and follow tasks through to completion.
• Strong communication skills and a warm, professional approach to working with residents, families, and colleagues.
• Proficiency with Microsoft Office, including Outlook and Excel, and the ability to learn CRM and electronic document systems.
• The ability to work independently, follow established procedures, identify potential problems, and communicate concerns promptly.
• Sound judgment and discretion when handling confidential information.
• Compensation and Benefits
• We offer competitive hourly pay starting at $26/hour, based on experience, paid time off, insurance benefits, a 401(k) retirement plan, and opportunities for professional development and career growth.

Preferred Qualifications

• Experience in senior living, healthcare, hospitality, or property management preferred.

Responsibilities

• Serve as the primary contact for incoming residents and families, clearly communicating next steps, deadlines, and move-in arrangements.
• Maintain accurate move-in checklists and tracking systems, documenting progress and proactively following up on outstanding items.
• Prepare and coordinate residency agreements and required paperwork, ensuring necessary documents and approvals are completed before move-in.
• Coordinate apartment readiness with maintenance, housekeeping, and other departments; conduct pre-arrival inspections and follow through on outstanding items.
• Organize move-in logistics, including mover schedules, building access, keys, dining arrangements, and welcome details.
• Facilitate internal move-in meetings to confirm responsibilities, deadlines, and readiness across departments.
• Personally welcome residents and families on move-in day, providing attentive service and addressing questions or concerns.
• Identify potential delays, troubleshoot issues, and promptly communicate concerns requiring leadership support.
• Provide weekly updates on scheduled move-ins, apartment readiness, and outstanding requirements.
• Follow up after move-in to support a smooth transition and share feedback with the appropriate team members.